Property Management Assistant

Job Description

ABOUT JOB

As a Property Management Assistant, you will be responsible for delivering outstanding customer service and support

Duties and Responsibilities:

• Provide timely and courteous responses to tenant questions related to their lease, property amenities, and general information.
• Coordinate and facilitate roommate change requests, including verifying the eligibility of new roommates and updating lease agreements accordingly.
• Prepare and coordinate service of notices and documents (i.e., notice to pay, notice to perform).
• Provide support on phone and email to prospective and current tenants.
• Ensure tenants have paid their rent in a timely manner, contact tenants who have not paid rent, and assist PME through the eviction process.
• Monitor lease renewals to ensure they are being sent to tenants and executed in a timely manner.
• Assist Property Management Executives in lease renewal negotiations.
• Handle incoming client calls on the general call queue, provide information when possible, and direct requests to the appropriate team members as needed.
• Assist with application overflow as needed.
• All other duties as assigned.

Skills and Qualifications:

• Experience working in real estate, property management, or a strong administrative and customer service background.
• Proficiency in G-Suite applications (Gmail, Drive, Word, Sheets) and property management software.
• Strong organizational and time management skills.
• Excellent communication and negotiation skills.
• Good customer service skills.
• Internet speed must be a minimum of 50 Mbps.
• This position is fully remote
• Annual Rate of Pay: $16,640 – $18,720 ($8-9/hr.)

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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