Front Desk Data Entry Clerk

Job Description

JOB DETAILS

A front desk data entry clerk is responsible for accurately inputting guest information, and other relevant data into a computer system, ensuring smooth check-in and check-out processes while maintaining accurate records and adhering to established data entry protocols.

Key Responsibilities:

• Data verification: Double-checking entered information for accuracy to prevent errors and maintain data integrity.
• Customer service interaction: Answering guest inquiries, addressing concerns, and providing basic information about the property and local amenities.
• Administrative tasks: Maintaining front desk logs, filing documents, and completing daily reports.
• Handling incoming calls: Answering phone calls, taking messages, and directing calls to appropriate personnel.

Qualifications

• Must have High School Diploma
• Excellent typing skills: Ability to accurately input data quickly and efficiently.
• Attention to detail: High level of accuracy to ensure correct data entry.
• Skilled with Microsoft Office, Access, and Excel
• Proficient with Outlook Calendar
• Basic computer proficiency: multiple office automation software to produce a wide range of documents, formats, etc.
• Knowledge of correct grammar, spelling, punctuation, capitalization, and format to accurately prepare and edit written correspondence and reports
• Customer service skills: Exceptional communication and interpersonal skills to interact with customers effectively.
• Organizational skills: Ability to manage multiple tasks simultaneously and prioritize work effectively.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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