Administrative Services Specialist

Our client is seeking an Administrative Services Specialist to provide a broad range of services to staff and the public.

Specific duties include:

• Entering large volumes of data into the automated registration and scheduling system ;
• Offering in-person and call center telephone assistance to citizens interested in classes, workshops, special events, camp offerings, programs and facility scheduling;
• Assisting customers with fee and payment options, including processing fee reduction applications, payments, auto-debit payments for year-round programs and sending payment reminders;
• Providing customers with alternative classes/camps for eligible applicants, including maintaining and managing program waitlist; and
• Performing administrative tasks, including managing data and compiling specialized reports for staff, maintaining all files and records, mailing bills, and creating complex Excel spreadsheets.

The ideal candidate will possess:

• Exceptional communication and customer service skills;
• Strong attention to detail and organization;
• Proven success working collaboratively in team environments; and/or
• Proficiency in multi-tasking.

Minimums:
Education : Completion of the requirements for graduation from a standard senior high school or vocational school, a GED certificate, or the equivalent; and
Experience: Some experience providing administrative support.