Receptionist

Job Description

ABOUT JOB

We are currently seeking a friendly, reliable and professional Receptionist. Shift hours are Monday-Friday 9am-6pm.

What you will do:

• Greet all members and guests with warmth and professionalism as they enter the facility.
• Respond to and provide assistance with members’ feedback and concerns in a timely and professional manner, escalating to management as needed.
• Handle account inquiries and payments.
• Manage all membership accounts and communications, maintaining detailed records.
• Fulfill front desk administrative duties.
• Assist with special projects, events, and promotions.
• Ensure facility cleanliness and manage inventory of supplies, equipment, and retail products.
• Provide support and assistance to the Site Leader and Assistant Manager.
• Complete internal development courses through a learning management platform.
• Maintain positive customer and client experience by providing the highest quality of service.

What we are looking for:

• Ability to skillfully network, engage and interact with all clients, guests and members in a high-volume facility.
• Strong customer service, organizational skills, writing skills, and attention to detail.
• Competence with basic computer skills, Microsoft Suite (Word, Excel, Outlook), and web applications.

Health and financial:

• Medical plan choices with Health Reimbursement Account (HRA) and Health Savings Account (HSA) options
• Dental and Vision coverage plans
• 401(k) Retirement & Savings Plan
• Life Insurance (team member, spouse and dependents)
• Short and Long Term Disability Plans
• Accident & Critical Illness Insurance
• Transportation and Parking Plans
• Paid parental leave

Well-being:

• Paid time off
• Wellness rewards program
• Free memberships to various fitness facilities and wellness subscriptions
• 24/7 health and wellness support through the Employee Assistance program
• Entertainment and consumer discounts

Growth and development:

• Free professional development courses through internal learning management systems
• Discounted certifications through industry leading agencies
• Free continuing education courses and credits
• Employee Referral Reward program
• Please note, some of the benefits listed above are only available to team members who work full time hours.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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