Virtual Receptionist

Job Description

ABOUT JOB

Our client is looking for a work-from-home role as a Virtual Receptionist and become the first point of contact for businesses .

We’re growing and looking for people who take pride in a great phone manner, love helping others, and want a stable, long-term role they can do from home.

The role

As a Virtual Receptionist, you’ll be the voice of our clients — answering calls, managing digital interactions, and ensuring every person who contacts one of our client businesses feels heard and helped.

– Answer inbound calls and manage digital interactions professionally and warmly.

– Relay messages promptly and accurately to the right people.

– Represent multiple client businesses with the right tone and manner for each.

– Bring a positive, calm presence to every interaction, even when it’s busy.

This role will build your skills as a professional receptionist with real variety — no two calls are the same.

Why Join us?

Competitive pay

Start on $53,487 per year (plus super), with the opportunity to earn monthly performance bonuses. Penalty rates apply for after-hours and weekend shifts.

Recognition that means something

We celebrate our people through awards, team events, and a genuine culture of appreciation.

Career growth and development

Receive ongoing coaching and upskilling opportunities within a collaborative team environment. We promote from within and actively invest in people who want to grow. Many of our leaders started in receptionist roles and progressed through the business.

Supportive team culture

You’ll receive structured onboarding, comprehensive training, ongoing coaching, and direct support from experienced team leaders who are there when you need them.

Work from home lifestyle

Enjoy the benefits of a structured remote role without the daily commute, while staying connected to a collaborative and supportive national team.

Perks

Novated car leasing, discounted Medibank private health insurance, an employee assistance programme for you and your family, and salary sacrifice on portable electronic equipment.

What you’ll need.

Skills

Strong communication and a polished telephone manner, with sharp attention to detail — accuracy in messages and information matters here.

Experience

A background in a fast-paced contact centre or receptionist role is preferred. If you don’t have that, experience in a task-focused process role (claims, banking, or similar transactional work) will be considered.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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