Office Assistant

Job Description

ABOUT JOB

The Office Assistant is the first point of contact for clients and plays a critical role in keeping our front desk and administrative operations running smoothly. This position requires an exceptional multitasker who can handle frequent interruptions, manage client inquiries, and maintain a professional, welcoming environment.

Key Responsibilities

• Manage incoming phone calls, voicemails, and emails promptly; direct inquiries to the appropriate personnel while maintaining excellent phone etiquette
• Schedule and reschedule appointments for therapists and interns
• Maintain and manage calendars efficiently
• Perform accurate and efficient data entry tasks
• Collect client payments and process basic financial transactions
• Enter and maintain accurate data in QuickBooks
• Run insurance eligibility checks and assist clients with basic coverage questions
• Handle multiple tasks efficiently in a fast-paced, interruption-prone environment
• Protect confidentiality, privacy, and adhere to HIPAA compliance

Required Skills & Qualifications

• Exceptional customer service and communication skills
• Strong multitasking and time management abilities
• Experience with clerical duties, organization, and detail-oriented work
• Experience with data entry, maintaining accurate records, and calendar management
• Polished professional phone, email, and written communication skills
• Proficiency in MS Office Suite (Excel, Word)
• Experience with scheduling systems and QuickBooks preferred
• Basic knowledge of insurance eligibility and billing helpful
• Experience collecting payments, managing accounts receivable, or medical billing preferred
• Ability to handle sensitive client information with discretion
• Ability to learn quickly and apply concepts with accuracy

To Apply: Submit your resume and a brief cover letter highlighting your relevant experience, customer service skills, and ability to multitask in a fast-paced environment.

Job Types: Part-time, Internship

Experience:

• healthcare receptionist: 1 year (Required)
• Appointment scheduling: 1 year (Required)
• insurance eligibility: 1 year (Preferred)
• QuickBooks: 1 year (Preferred)

Shift availability:

• Day Shift (Required)

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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