Customer Service/Data Entry Specialist

Job Description

ABOUT JOB

Our client  is looking for a dependable, detail-oriented Customer Service/Data Entry Specialist to join our team. This position is ideal for someone who enjoys helping customers, staying organized, and working in a fast-paced office environment. The successful candidate will have excellent communication skills, strong computer proficiency, and the ability to manage multiple priorities while maintaining accuracy.

Key Responsibilities

• Answer incoming calls, greet visitors, and provide friendly, professional customer service.
• Return customer calls and respond to inquiries in a timely manner.
• Enter sales orders accurately and create, update, and confirm work orders using Microsoft Excel, Microsoft Word, and production software.
• Print, organize, and assemble work orders for production.
• Enter and maintain pricing information on sales orders.
• Verify order details to ensure accuracy and completeness before processing.
• Maintain organized filing systems for efficient record keeping and document retrieval.
• Perform data entry and general administrative support duties.
• Review data regularly to ensure proficiency and maintain data integrity.
• Assist with basic office operations and complete additional administrative tasks as assigned.

Qualifications

• Previous customer service and data entry experience preferred.
• Strong computer skills, including proficiency in Microsoft Excel, Microsoft Word, and database software.
• Experience with ERP systems or order entry software is a plus.
• Excellent typing, organizational, and time management skills.
• Strong attention to detail and commitment to accuracy.
• Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
• Basic math skills for verifying quantities, processing orders, and calculating time cards.
• Positive attitude, dependable work ethic, and willingness to work as part of a team.

If you are organized, customer-focused, and enjoy keeping operations running smoothly, we would love to hear from you. Apply today to become an important part of our team!

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Data entry: 1 year (Required)
• Customer Service: 1 year (Required)
• Manufacturing background: 1 year (Preferred)

Language:

• English (Required)

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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