Data Entry and Customer Service Specialist

Job Description

ABOUT JOB

We are seeking a detail-oriented and customer-focused Data Entry and Customer Service Specialist to join our team. This role involves maintaining accurate data records, providing exceptional customer support, and ensuring smooth administrative operations. The ideal candidate will possess strong organizational skills, proficiency with office software, and experience handling databases and ERP systems. This position offers an opportunity to contribute to a dynamic organization while developing valuable administrative and data management skills.

Responsibilities

• Enter, update, and maintain data within various databases and ERP systems with high accuracy.
• Manage order entry processes efficiently, ensuring timely processing of customer requests.
• Provide excellent customer service via phone, email, or chat by addressing inquiries and resolving issues promptly.
• Assist with data collection, transcription, and filing to support operational needs.
• Utilize Microsoft Excel to create pivot tables, organize data, and generate reports as needed.
• Perform clerical tasks including filing, data verification, and document management.
• Support administrative functions such as basic math calculations and organizing information for reports.
• Maintain confidentiality of sensitive information and adhere to company policies.

Experience

• Prior office experience or clerical experience preferred.
• Familiarity with databases, ERP systems, and Microsoft Office Suite (especially Excel).
• Strong typing skills with high accuracy; experience with data entry and transcription is advantageous.
• Demonstrated organizational skills with the ability to manage multiple tasks efficiently.
• Experience in order entry or administrative support roles is a plus.
• Basic math skills for data verification and calculations. This role is ideal for candidates who are organized, tech-savvy, and committed to providing excellent service while maintaining precise data records in a professional environment.

Job Types: Full-time, Part-time

Pay: $27.32 – $38.08 per hour

Work Location: Remote

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

#PA2ASSISTRevolution
#GlobalAssistantConnect
#BusinessEmpowerment
#VirtualPAPlatform #SkillMatchmaking
#EfficientAssistance
#QualityServiceConnection
#SimplifyDelegateThrive
#PA2ASSISTImpact
#EmpoweringCollaboration