Data Entry Speacialist

Job Description

ABOUT JOB

Our client is seeking a detail-oriented Data Entry Specialist specializing in Service Channel to support our facilities maintenance operations. This role is responsible for accurately entering, updating, and managing service requests, work orders, vendor information, and completion data within the Service Channel platform. The ideal candidate will have strong attention to detail, the ability to manage large volumes of data, and experience working with facilities management or service request systems.

Key Responsibilities

• Maintain accurate records of maintenance requests, vendor assignments, and service completion details.
• Monitor incoming service requests and ensure timely data entry and proper categorization.
• Update work order status, notes, and documentation as work progresses.
• Verify data accuracy and ensure compliance with internal processes and client requirements.
• Track and report on work order activity, completion status, and service metrics.
• Assist with quality control reviews to ensure all records are accurate and complete.
• Maintain organized digital records and ensure data integrity across the system.

Qualifications

• Experience using Service Channel or similar facilities management software preferred.
• 1–3 years of data entry, administrative, or facilities coordination experience.
• Strong attention to detail and organizational skills.
• Ability to manage high volumes of data with accuracy and efficiency.
• Proficiency in Microsoft Excel, Outlook, and general office software.
• Excellent written and verbal communication skills.
• Ability to work independently while meeting deadlines.

Preferred Skills

• Experience working with facilities maintenance, work order management, or vendor coordination systems.
• Understanding of preventative maintenance schedules and service documentation.
• Ability to analyze data for reporting and operational insights.

Key Performance Indicators (KPIs)

• Data entry accuracy rate
• Work order processing time
• Documentation completeness
• Vendor information accuracy
• Service Channel data compliance

Pay: $45,000.00 – $55,000.00 per year

Experience:

• Data analysis skills: 3 years (Required)

Work Location: Remote

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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