Guest Services Assistant

Job Description

JOB SUMMARY

You will be joining our supportive Operations team to deliver an exceptional guest experience for our residents and guests at our Village based in Karratha. Permanent full-time positions are available on a 14:7 roster with a 8.25 day (two weeks living on site and one week at home for what matters most!).

You will manage guest check in / check outs and accommodation bookings, general administration duties, managing the retail space, and most importantly – be the first point of contact and provide an excellent customer service experience for all our residents and guests.

If you’re someone who values working within a supportive team, adventure, gaining experience that will boost your career, and a change of pace, we want to hear from you!

About the Benefits

• • Salary ranging from $65,000 – $75,000 + 12% Superannuation + penalties and allowances
  • $7k annual incentive bonus for all local candidates who Drive in, Drive out (paid quarterly – no flights included)
  • 8.25 hour work day
  • FIFO included for all Perth based candidates (not eligible for incentive bonus)
  • All food provided while on site (catering for all preferences / allergies / intolerances)
  • Accommodation provided (linen, aircon, bar fridge, TV, en-suite bathroom)
  • On-site Facilities (such gyms, hubs, and pools – varies by Village)

  Employee benefits including retailer discounts, reward programs and access to confidential counselling services for you and your family

About You

• • Administration experience, preferably within the hospitality industry
  • Experience with accommodation booking systems is highly desirable
  • Experience working in high volume, fast paced environments
  • Excellent customer service and communication skills
  • Excited to work on 14:7 roster (2 weeks on, one week off)
  • A valid Drivers license
  • Unlimited working rights within Australia (ideally for 12 months or more. Sponsorship NOT available at this time)
  • Flexibility to work across day / night shift when required

  Passion and commitment to Safety

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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