Virtual Assistant and Customer Service

Job Description

ABOUT JOB

We’re looking for a highly organized Virtual Assistant & Customer Experience Specialist to support daily customer communication, order management, and general operations. You’ll help customers through the full process—from inquiry to delivery—and ensure every project runs smoothly.

Responsibilities

• Respond to customer inquiries via Gorgias, email, Shopify inbox, and social channels
• Assist customers with quotes, product questions, and customization details
• Manage order timelines, artwork approvals, and production updates
• Coordinate with manufacturers and fulfillment partners
• Organize files, maintain checklists, and support administrative tasks

What We’re Looking For

• Strong written communication
• Highly organized and detail-oriented
• Experience in customer service, e-commerce, or virtual assistant roles
• Tech-savvy (Shopify, Google Drive, etc.)
• Able to work quickly and respond same-day to customers

Nice to Have

• Experience with premium or design-focused brands
• Familiarity with signage, printing, or basic design tools (e.g., Canva)

Schedule & Pay

• 10–25 hours/week, remote, with potential to grow
• Competitive hourly rate based on experience

Pay: $8.00 – $12.50 per hour

Work Location: Remote

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

#PA2ASSISTRevolution
#GlobalAssistantConnect
#BusinessEmpowerment
#VirtualPAPlatform #SkillMatchmaking
#EfficientAssistance
#QualityServiceConnection
#SimplifyDelegateThrive
#PA2ASSISTImpact
#EmpoweringCollaboration