Virtual Customer Service

Job Description

ABOUT JOB

Our client is seeking a virual customer service.

Job Requirements:

• Reach out to individuals who have requested more information on the benefits we offer
• Schedule Zoom meetings with these members
• Customize new benefit plans and adjust existing plans to fit the current needs of each client
• Establish and maintain relationships with existing and new clients
• Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments
• Provide attentive customer service and any necessary administrative support in response to members’ needs
• Respond to and resolve client questions and concerns regarding their benefits
• Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule

Benefits:

• Medical (BlueCross BlueShield)
• Dental, Vision, and Hearing insurance
• Comprehensive paid training program
• Flexible work schedule with the ability to work from hom
• Weekly performance-based pay and bonuses, on average $65,000 to $68,500 in the first year

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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