Virtual Receptionist

Job Description

ABOUT JOB

We are seeking Virtual Receptionists to add to our growing company, this is an excellent opportunity for someone looking for remote work. Similar job experience is preferred but not required. We are seeking dependable individuals who will deliver high-quality customer service under minimum supervision, and of course, bring a positive attitude!

Responsibilities

• Responsibilities include the following:

– Input summary notes for each call
– Attend to inbound calls
– Make outbound calls when requested
– Ability to clearly communicate and build rapport with diverse audiences via phone and email
– Efficiently answer inquiries; call transfer; call screening; qualifying leads; taking messages; schedule appointments; register event attendees; process orders; other tasks as needed
– Ensure first call resolution through problem-solving and effective call handling

Experience

• – Outstanding customer service, able to build a quick rapport with callers

– Have excellent written and verbal communication skills, including proper English grammar and spelling
– Call handling experience
– Ability to multitask in a fast-paced environment
– Quick learner
– Highly reliable and ability to stay on task while self-managing
– Must be proficient with basic PC skills
– Positive Attitude

Job Types: Full-time, Part-time

Expected hours: No less than 13 per week

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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