Virtual Receptionist

Job Description

JOB DETAILS

We’re expanding our  team and are on the lookout for dynamic, dedicated, and delightful Virtual Receptionists to work from the comfort of home. If you’ve got the right attitude and a passion for people, you might just be our next superstar!

What You’ll Do

As a Virtual Receptionist, you’ll:

· Answer incoming calls with professionalism, warmth, and confidence.

· Deliver world-class customer service while representing our clients’ brands.

· Accurately take and forward messages, schedule appointments, and handle inquiries with care.

· Create a seamless caller experience by being friendly, helpful, and proactive on every call.

What We’re Looking For

You’ll thrive in this role if you have:

· Prior call center or fast-paced customer service experience.

· A clear, pleasant speaking voice and polished phone etiquette.

· Strong computer skills with a typing speed of at least 40 WPM.

· Exceptional attention to detail and a natural ability to multitask.

· A positive, team-first mindset with a professional attitude—and yes, a sense of humor goes a long way!

What You’ll Need to Work from Home

· A quiet, distraction-free workspace with a desk and comfy office chair.

· Adequate lighting to keep you focused and energized.

· Reliable internet: Minimum speeds – Download: 85 Mbps | Upload: 30 Mbps.

· Equipment that meets the following requirements:

Qualifications

· High school diploma or equivalent

· At least 1 year of customer service experience

· Reliable attendance record and self-driven work ethic

· Ability to perform in a fast-paced, ever-changing environment

· Passion for exceeding expectations and delivering excellence

Compensation & Perks

· Competitive base salary

· Performance incentives and extra pay for handling Corporate or Spanish-language calls

· Paid training and development opportunities

· 40 hours Paid Time Off + 40 hours Paid Sick Leave

· 6 Paid Public Holidays

· Health benefits: Medical, dental, vision

· 401(k) with company match

Full Benefits Package

· 401(k) + Matching

· Dental & Vision Insurance

· Health Savings & Flexible Spending Accounts

· Life Insurance

· Employee Assistance Program

· Paid Time Off

Job Type: Full-time

Pay: $16.01 – $16.02 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Experience:

• Call center: 1 year (Preferred)

Work Location: Remote

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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