Virtual Receptionists 

Job Description

ABOUT JOB

We’re expanding and looking for Virtual Receptionists to join our vibrant team. With flexible shifts and opportunities for growth, this is your chance to take your career to the next level!

The Role

As a Virtual Receptionist, you will be the first point of contact for our clients, providing exceptional customer service through voice and other messaging channels. Your responsibilities include:

• Answering calls and managing digital interactions professionally.
• Relaying messages promptly and accurately.
• Bringing a warm, positive, and friendly presence to every interaction.

Why Join Us?

• Competitive Pay: Start on $53,487 per year (plus super), progressing to $53,943 after probation, with the chance to earn monthly performance bonuses.
• Career Growth: Receive ongoing coaching and upskilling opportunities, within a collaborative learning team environment.
• Supportive Culture: Enjoy being part of our inclusive and people-focused team.

What You’ll Need

• Skills: Strong communication, attention to detail, and a polished telephone manner.
• Experience: Preferred background in a fast-paced contact centre, or receptionist role. As a minimum, worked in a task focused process role (e.g. claims, banking, or other transactional activities).
• Tech-Confidence: Intermediate PC skills (Office 365, Microsoft Teams) and typing speed of at least 45 wpm, able to navigate online processes using a mouse and keyboard.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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