Remote Receptionist

Job Description

ABOUT JOB

We are seeking a reliable and detail-oriented Remote Construction Receptionist to handle incoming calls, capture client information, and schedule estimates through our CRM system.

This is an on-call position, meaning you must be available to answer calls during business hours, but actual call volume is light (typically 3–5 calls per day at around 2-10 minutes per call). Most of your time will be on standby, with short periods of active work entering data and scheduling jobs.

Key Responsibilities

• Answer inbound calls from prospective clients via CallRail
• Collect and document:
• Client name
• Phone number
• Project address
• Type of work requested (pavers, landscaping, sod, etc.)
• Enter and manage client information in HubSpot CRM
• Create and assign deals within HubSpot
• Schedule estimate appointments (which sync to company calendar)
• Ensure all call details are accurately recorded and organized
• Escalate technical or detailed project questions to management when necessary

Requirements

• Experience in construction or related field (REQUIRED)
• Familiarity with services like:
• Pavers
• Landscaping
• Sod installation
• General outdoor construction
• Comfortable speaking with homeowners and answering basic service questions
• Ability to follow a structured intake and scheduling process
• Strong attention to detail when entering client information
• Reliable and responsive during scheduled availability hours
• Basic computer skills and familiarity with CRM systems (HubSpot preferred)

Preferred Qualifications

• Experience using HubSpot or similar CRM (a plus, but not required)
• Experience with CallRail or call tracking systems (a plus, but not required)

Work Expectations

• Must be available by phone Monday through Saturday, 8 AM – 6 PM
• You may complete data entry after calls using call recordings if needed
• Fast response time to incoming calls is critical

Compensation

• Less than 10 hours per week at $200 weekly. If calls increase pay will increase proportionally.

Ideal Candidate

This role is perfect for someone who:

• Has construction knowledge but wants a flexible, remote role
• Is highly reliable and responsive
• Can stay organized with minimal supervision
• Is comfortable being “on-call” during business hours

Pay: $20.00 per hour

Work Location: Remote

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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