Product Operations Associate
Job Overview
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Date PostedJuly 9, 2026
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LocationRemote
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Expiration dateOctober 9, 2026
Job Description
JOB DETAILS
- Bachelors Degree
- 3+ years of experience in product operations, business operations, project coordination, or a related role
- Strong written and verbal communication skills with exceptional attention to detail
- Comfort working with data, including experience with spreadsheets, dashboards, or basic analytics tools
- Highly organized with the ability to juggle multiple workstreams and deadlines in a fast-paced environment
- Curiosity about technology and a desire to understand how software products are built and used
- Support Product Launches: Partner with product managers, onboarding, and support teams to coordinate go-to-market activities, create training materials, and track feature adoption post-launch.
- Work with Integration Partners: Coordinate and lead discussions between integration partners and engineering teams and overseeing new integrations.
- Synthesize User Feedback: Collect and organize qualitative feedback from clinics, pet parents, and internal stakeholders, and surface patterns and themes to inform product decisions.
- Maintain Product Documentation: Draft and maintain product requirement documents, user stories, release notes, and internal process guides to ensure clarity across teams.
- Track & Report on KPIs: Monitor product performance dashboards, flag anomalies, and compile regular reports to help product managers stay on top of key metrics.
- Coordinate Cross-Functional Workflows: Help manage sprint planning logistics, backlog grooming, and cross-team communication to keep initiatives on track.
- Support QA Processes: Assist with quality assurance testing, document bugs and edge cases, and help define acceptance criteria alongside product and engineering teams.
- Bonus: exposure to SaaS products, healthcare or veterinary tech, or customer-facing roles
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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