Creative Operations Senior Associate
Job Overview
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Date PostedMay 23, 2026
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LocationRemote
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Expiration dateAugust 22, 2026
Job Description
JOB DETAILS
- Bachelor’s degree in Business Administration, Operations Management, Marketing, Communications, or related fields.
- 3-5 years of experience in creative operations, project management, or a similar role, preferably within a marketing agency or a large, fast-paced client-side environment.
- Experience managing high-volume creative workloads across digital, print, and video.
- Proficient with project management tools, like Monday.com.
- Demonstrate a proactive mindset, anticipate risks and information gaps, proactively follow up with stakeholders, and drive issues to resolution to keep briefs and projects fully actionable.
- Comfortable working in a fast-paced environment and escalating issues appropriately to keep work on schedule.
- Strong organizational skills with attention to detail and ability to manage multiple concurrent requests.
- Excellent verbal and written communication skills; comfortable coordinating with stakeholders and PMs.
- Basic knowledge of design/file formats, export specs, and production processes.
- Intake & Assignment: Review incoming creative briefs for completeness and accuracy; log missing information and follow up proactively so briefs are fully actionable. Help assign requests to creatives based on required skillset and current bandwidth, and ensure each project includes full brief details, required assets, deadlines, and supporting files.
- Capacity & Resourcing: Maintain capacity dashboards in Monday.com and provide resourcing updates to balance workload and support prioritization.
- Project Coordination with PMs: Coordinate timing and handoffs with the Project Management team for day-to-day production across digital, print, video, and events; keep schedules aligned and confirm resource coverage for each deliverable.
- Status Tracking & Escalation: Track project status, dependencies, and risks; surface at‑risk items and escalate blockers to leads and the Creative Operations Senior Manager, to keep work on schedule.
- Process Improvement & Tooling: Identify day-to-day operational inefficiencies, recommend improvements, and help implement new processes or workflows to increase throughput and reduce friction.
- Experience working in a complex industry (healthcare, finance, insurance, tech) is a plus
- Experience with digital asset management systems like Bynder is a plus
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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