Administration Assistant

Job Description

ABOUT JOB

Our client  is seeking a dedicated and enthusiastic Administration Assistant to join our  team. This is an exciting opportunity to be part of a supportive group with genuine career development prospects.

Key Responsibilities

• Provide administrative support to the service department, including service technicians.
• Answer incoming phone calls and assist with enquiries.
• Create and raise service job requests.
• Prepare and issue customer invoices on a regular basis.
• Complete accurate timecard data entry.Generate purchase orders for service technicians and engineers.
• Provide backup support to service administrators and main reception when required.
• Contribute to the continuous improvement of internal systems and administrative processes.
• Develop Pronto Service “Training Module” documentation.
• Collate supporting documentation such as service reports and maintenance sheets.
• Request customer purchase orders before sending information to accounts.
• Communicate cost estimates to customers to obtain purchase orders prior to invoicing.

About You

You will thrive in this role if you bring:

• Previous administration experience in a similar position
• Strong customer service skills and a service oriented mindset
• A collaborative, team-focused approach
• Proficiency with MS Office
• Excellent written and verbal communication skills
• Professionalism, initiative, and proactiveness
• Strong time management and prioritisation abilities
• The ability to build positive relationships with both employees and customers
• Multitasking capability and confidence meeting deadlines
• A self motivated attitude and eagerness to learn

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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