Administration Assistant – Data Entry

Job Description

ABOUT JOB

we are seeking a motivated and detail-oriented Administration Assistant.

As a key member of our Service Team, you will play an important role in supporting our operations through daily job management, actioning service system updates and providing general administrative support.

Position Description:

• Verify job records are complete and accurate by overlooking notes, parts, statuses and time entries

• Monitor shared inboxes, respond to enquiries professionally and escalate issues where necessary
• Assist in obtaining customer purchase orders for control room–raised jobs
• Provide general administrative support to ensure smooth day-to-day operational efficiency
• Reviewing technician overtime claims when received and update Simpro schedules accordingly
• Assist preparing required information for weekly internal reports
• Assist with updating customer portals with job completion details and assist with resolving any contractor discrepancies

Job Requirements:

• Proven experience in an invoicing, billing or administration role
• Demonstrated ability to thrive in a fast-paced service environment, effectively prioritise tasks and executing defined deadlines.
• High level of attention to detail with a strong focus on accuracy, compliance and quality assurance.
• Confident communicator with well-developed verbal and written communication skills
• Strong computer literacy with demonstrated experience in Microsoft Office 365 and the ability to quickly learn and adapt to new software systems.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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