Administrative Assistant

Job Description

JOB  SUMMARY

What You Will Be Doing

• Handling parent inquiries through email, phone, and text, delivering accurate, timely information aligned with Novatio’s communication standards
• Reaching out to prospective families within 24 hours, coordinating experience day visits, and confirming attendance at scheduled events
• Ensuring accurate, complete student and family data across HubSpot, the SIS, and other platforms
• Creating and optimizing communication templates and automated processes to maintain efficiency and brand consistency
• Generating attendance and compliance documentation by collaborating with teachers and utilizing digital systems

What You Won’t Be Doing

• Processing manual forms and paperwork that automation can handle
• Commuting to a physical office or adhering to fixed, on-site schedules
• Pursuing paper signatures or navigating slow approval processes that delay family support
• Remaining limited to repetitive duties with no path toward strategic involvement

Administrative Assistant Key Responsibilities

Drive enrollment growth and uphold operational compliance through outstanding parent communication and precise student information administration.

Basic Requirements

• At least 2 years of experience working in a school environment
• Prior experience using Student Information Systems (SIS)
• At least 1 year of outbound calling or phone-based support experience
• Excellent written and verbal communication skills
• Eligible to work in the US without visa sponsorship
• Texas resident due to occasional in-person support needs

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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