Administrative Assistant (Remote)

Job Description

ABOUT JOB

We are seeking a reliable and highly organized Administrative Assistant to support daily administrative operations, assist with client onboarding, and help coordinate communication with families and staff.

This role works closely with and reports directly to the Administrative Manager and company owners, helping ensure operations run smoothly as the company continues to expand.

Position Type:

Remote | Part-Time (approximately 30+ hours per week)

Schedule:

Monday – Friday

9:00 AM – 5:00 PM

Weekends off

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Key Responsibilities

Administrative Support:

• Assist the Administrative Manager and leadership with daily administrative tasks
• Monitor and respond to administrative email and communication channels
• Answer and return phone calls or text messages from clients
• Organize client intake information and merge duplicate or incomplete applications
• Check referral systems (including fax) and ensure documents are properly routed

Client Intake & Onboarding Support:

• Contact new families to assist with completing intake forms and beginning the onboarding process
• Schedule initial assessments with BCBAs and send calendar invitations
• Send appointment confirmations and reminders to families
• Create and maintain organized client folders in Google Drive

Staff & Recruiting Support:

• Help prepare and send job offer letters when requested
• Assist with onboarding documentation for new hires
• Support administrative tasks related to staff scheduling and system setup

General Operations:

• Maintain organized digital records and spreadsheets
• Assist leadership with operational tracking and administrative coordination
• Communicate regularly with the Administrative Manager regarding priorities and workflow
• Perform additional administrative tasks or operational duties as needed

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Qualifications:

• Must have high-speed internet
• Must have a laptop or computer capable of supporting daily work tasks
• Must have a quiet, professional workspace suitable for answering calls throughout the day
• Availability to work 9:00 AM – 5:00 PM Monday through Friday
• Must be comfortable making and receiving phone calls with families and applicants throughout the day
• Strong organizational and communication skills
• Experience with Google Workspace (Gmail, Drive, Sheets) preferred
• Administrative, healthcare, or ABA experience is a plus

Job Types: Full-time, Part-time

Pay: $20.00 – $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Work Location: Remote

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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