Administrative Assistant – Service Coordinator

Job Description

ABOUT JOB

We are looking for an administrative assistant to join our results oriented Service team

ADMINISTRATION OF SERVICE PROJECTS – Assists

• Prepare work orders and schedule service calls
• Prepare and finalize technician work orders for invoicing
• Updates site contact information.
• Prepares and participates in biweekly service team meetings.
• Organizes and maintains all records, documents, and job correspondence email into libraries.

COMMUNICATIONS WITH CUSTOMERS AND INTERNAL CUSTOMERS – Assists

• Point of contact for customers and technicians, via telephone, text, and email.
• Interfaces with customers and internal customers on the timely execution of services.
• Keeps customers informed on status of job, through the service project schedule.
• Catalog all work order notes and recommendations and email them to account managers for follow up on a weekly basis.
• Pull and create sales metrics reports for management meetings.
• Perform follow up calls with our customers

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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