Administrative & Customer Service Assistant

Job Description

JOB DETAILS

we’re passionate about providing exceptional customer service and support — and we’re looking for an Administrative & Customer Service Assistant who thrives in a fast-paced, hands-on environment.

About the Role
This full-time position combines administration and customer service in a dynamic, varied role. You’ll be the first point of contact for clients, managing enquiries, processing hire transactions, and keeping everything running smoothly behind the scenes. No two days are the same.

Candidates must have a minimum of 1-2 years experience in customer service and administration roles.

Key Responsibilities

• Provide outstanding customer service via phone, email, and in person
• Make outbound calls to clients for account management and follow-up
• Coordinate with internal teams to ensure seamless service delivery
• Manage data entry, document handling, and general administrative support
• Support day-to-day accounts administration, including basic AR follow-up where required

About You

• Experience in customer service and administration (healthcare experience an advantage)
• Strong communication and problem-solving skills with a professional, caring manner
• Organised and adaptable, able to multitask in a busy environment
• Competent in Microsoft Office
• Proactive, detail-oriented, and thrives in a collaborative team

Why Join Us

• A fast-paced, supportive workplace where your work genuinely makes a difference
• Ongoing training and professional development
• Friendly, inclusive culture that values initiative, care, and teamwork

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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