Associate Customer Project Lead
Job Overview
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Date PostedJuly 9, 2026
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LocationRemote
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Expiration dateOctober 9, 2026
Job Description
JOB DETAILS
- Bachelor’s Degree or equivalent work experience
- 3+ years of Customer Service experience
- Proficient with Microsoft Office
- Plan, manage, and adapt implementation projects to meet evolving customer needs
- Lead setup, configuration, activation, and intermediate troubleshooting to ensure successful deployments
- Own end‑to‑end customer communication as the primary point of contact, managing expectations and sharing progress
- Build strong, trust‑based customer relationships by proactively addressing risks and anticipating needs
- Translate technical and process details into clear, customer‑friendly guidance
- Serve as a product SME, managing complex, multi‑system implementations and coordinating cross‑functional teams for smooth handoffs
- PMP Certification
- Insurance industry knowledge
- Implementation experience
- Data conversion experience
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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