Clerical Office Assistant

Job Description

JOB DETAILS

We are seeking a highly detail-oriented Clerical Office Assistant .

Key Responsibilities

• Open, sort, and distribute incoming mail
• Create, update, and maintain structured tracking logs in Microsoft Excel
• Maintain and monitor disability tracking logs (100+ active cases)
• Track and log pension affidavits (approx. 5,000 annually)
• Follow up with applicants via email, phone, or mail regarding incomplete documentation
• Ensure all records are accurate, complete, and compliant with internal procedures
• Access, review, and update member service records within PeopleSoft
• Document findings, report discrepancies, and escalate issues when necessaryf

Critical Requirements (Must-Have Skills)

• Proficiency in Microsoft Excel (data entry, tracking logs, reconciliation, structured reporting)
• Ability to learn and navigate PeopleSoft Human Capital Management (HCM) module
• Ability to learn and use PeopleSoft to access, review, and update member service records
• Clear written and verbal communication skills to document findings and report issues
• Strong attention to detail with a commitment to data accuracy and confidentiality
• Ability to meet strict deadlines in a high-volume environment

Qualifications

• High school diploma required; Bachelor’s degree preferred
• 1–3 years of experience is a plus
• Prior exposure to HRIS systems is a plus
• Experience in a medical office or documentation-heavy environment is a plus
• Strong organizational skills and process discipline

Pay: $25.00 – $40.00 per hour

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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