Clerk

• Answers all incoming calls and routes to appropriate section.
• Timestamps, labels and distributes incoming mail.
• Files all correspondence.
• Mails return correspondence and receipts.
• Keeps all forms stocked in bins for customers in public area.
• Completes all searches, prints cash receipts and prepares return labels if required.
• Keeps log up to date with certified mail, UPS and Fed Ex deliveries
• Mails forms requested by phone.
• Prints daily report and verifies new estate information in our case management system.
• Verifies new cases in our case management system.
• Performs other duties as assigned.

Requirements

• High School Diploma or G.E.D. equivalent from an accredited educational institution.
• Minimum of one (1) year of paid receptionist or clerical work experience.

• Basic proficiency skills in the use of Microsoft Office applications.
• Must be detail-oriented.
• Must have good prioritization and organizational skills.
• Ability to work as a team player and work well with others.
• Ability to type 35 words per minute with 80% accuracy and 80% accuracy on the clerical skills test.
• Ability to handle multiple phone lines and multi-task.
• Ability to display compassion and understanding.
• Ability to work overtime without prior notification and work flexible hours as required.