Customer Service Representative

Job Description

ABOUT JOB

Our client is seeking a Customer Service Associate with sales experience preferred.

Responsibilities Include:

· Accurately process daily entry of orders and perform routine order tracking through our proprietary software to ensure timely processing and shipping of customer orders.

· Provide exceptional service and correspond with customers via email and phone

· Follow up on existing issues and keep customers updated on the status of their orders.

· Send and track customer sample requests as well as other administrative projects.

Basic Qualifications:

· Sales experience preferred.

· Ability to give exceptional customer service in a timely fashion.

· Excellent technical skills, including MS Office Suite and web-browsing.

· Great organizational, verbal and interpersonal skills.

· Very detail oriented and a quick learner.

· Ability to multi-task and prioritize.

· Computer data entry proficiency.

Job Type: Full-time

Pay: $50,000.00 – $70,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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