Customer Service Representative

Job Description

ABOUT JOB

We are looking for a dependable and customer-focused Customer Service Representative (CSR) to support attendee communications and client interactions for our events.

Key Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely manner
• Provide accurate information about event schedules, registration, and logistics
• Handle and resolve customer concerns professionally and efficiently
• Maintain records of customer interactions and feedback
• Support on-site customer service during live events when needed
• Follow company procedures and service standards

Qualifications

• High school diploma or equivalent required
• Strong verbal and written communication skills
• Problem-solving mindset with attention to detail
• Ability to multitask in a fast-paced environment
• Basic computer skills (Microsoft Office, email platforms, CRM systems)

Compensation & Benefits

• Competitive hourly pay ($18.50 – $28.50/hour)
• Health, dental, and vision insurance options
• Paid time off and holidays
• Career growth opportunities within events and operations
• Training and development programs
• Supportive team environment

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

#PA2ASSISTRevolution
#GlobalAssistantConnect
#BusinessEmpowerment
#VirtualPAPlatform #SkillMatchmaking
#EfficientAssistance
#QualityServiceConnection
#SimplifyDelegateThrive
#PA2ASSISTImpact
#EmpoweringCollaboration