Customer Service Specialist

Job Description

ABOUT JOB

Our client is seeking a friendly and detail-oriented Customer Service Specialist to join our team. In this role, you will serve as a key point of contact for clients, assisting with inquiries, tracking, and general support. The ideal candidate is proactive, organized, and committed to delivering exceptional customer service in a fast-paced logistics environment.

Key Responsibilities

• Respond to customer inquiries via phone, email, or chat in a timely and professional manner
• Provide clients with accurate and up-to-date information
• Create and manage service tickets, ensuring all interactions are properly documented
• Coordinate with logistics, warehouse, and operations teams to resolve customer issues efficiently
• Maintain high levels of customer satisfaction by delivering accurate information and timely solutions
• Assist with billing inquiries, documentation, and order verification as needed

Requirements:

Qualifications

• High School Diploma or GED required
• Excellent communication skills, both verbal and written
• Strong problem-solving abilities and attention to detail
• Ability to multitask and work efficiently in a fast-paced environment
• Basic computer skills and familiarity with customer service or CRM software

Benefits

• Competitive pay
• Paid training
• Health, dental, and vision insurance
• Paid time off (PTO)
• Weekly pay
• Opportunities for advancement
• Supportive team environment

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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