Customer Services Representative

Job Description

ABOUT JOB

Our client is currently looking for an experienced Customer Service Representative to join our team.

Job Description:

• Handle incoming phone calls and email requests at the Customer Service desk.
• Generate and track daily work orders via Inventory Management System
• Schedule and coordinate customer pickups and deliveries.
• Respond to client questions or concerns
• Interact with Dispatch and Account Management to ensure customer satisfaction.
• Hours (M-F) 9:00 am -6:00 pm

Required Skills:

• Data entry and order processing experience
• Ability to handle heavy phones in a fast-paced environment; active listening and conflict resolution
• Positive attitude, friendly disposition
• Must possess excellent verbal/written communication and interpersonal skills
• Ability to work as both part of a team and independently
• Ability to multi task several processes simultaneously
• Well organized and detail oriented
• Intermediate computer skills (Email, Excel, etc.).

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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