Front Desk Coordinator

Job Description

ABOUT JOB

We are seeking a friendly, organized, and detail-oriented Front Desk Coordinator to be the first point of contact for our clients, visitors, and staff. The ideal candidate will have excellent communication skills, a professional demeanor, and the ability to handle multiple tasks in a fast-paced environment.

Key Responsibilities:

• Greet and assist clients and visitors with warmth and professionalism.
• Answer and direct phone calls, emails, and inquiries efficiently.
• Manage appointment scheduling and maintain accurate records.
• Verify insurance coverage and process necessary documentation.
• Assist with client intake and documentation processing.
• Maintain confidentiality and uphold HIPAA compliance standards.
• Support administrative tasks, including filing, data entry, and office supply management.
• Collaborate with the clinical and administrative teams to ensure smooth daily operations.

Qualifications:

• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred).
• Previous experience in a front desk, administrative, or customer service role.
• Experience with insurance verification in a healthcare setting is a plus.
• Strong interpersonal and communication skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to multitask and remain calm under pressure.

Why Join Us?

✅ Meaningful work in a supportive and mission-driven environment.

✅ Competitive salary and benefits package.

✅ Growth and development opportunities.

Job Type: Full-time

Pay: $17.00 – $18.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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