Front Desk Coordinator/Receptionist

Job Description

ABOUT JOB

The Front Desk Coordinator serves as the first point of contact for employees,

ensuring that established office protocols are followed (guest sign-in, etc.). The Front Desk

Coordinator will represent the company with professionalism and courtesy, providing a

welcoming and organized environment.

This role is responsible for politely answering and directing phone calls, receiving and sending

mail, coordinating internal office meetings, maintaining office common spaces (breakroom,

conference rooms, reception area), managing office and breakroom supplies, and supporting

other administrative activities as requested.

Requirements:

Responsibilities (included but not limited to)

• Maintain conference room schedules and assist employees with finding space for meetings (Outlook and DeskBird). Confirm Conference rooms are clean and ready for meetings
• Answer telephones, transfer calls, take, and forward messages
• Assist HR in preparing and distributing external onboarding schedules for new hires, ensuring all necessary information is accurate, complete, and sent in a timely manner
• Collect and forward HR-related state mail to HR Operations, including the re-routing of employment verification calls and other related correspondence to ensure proper handling and compliance
• Partner with the Office Manager to coordinate meeting logistics, including ordering food, preparing beverages, and setting up and picking up meeting and kitchen areas
• Provide proactive support to meeting facilitators and guests, including assistance with tasks such as validating parking and ensuring a positive visitor experience
• Collect and distribute daily incoming mail
• Process company business card orders with vendor and ship cards to appropriate employee
• Receiving, logging, and distributing packages received
• Processing outgoing shipments of documents and packages
• Maintain log for key box (supply room)
• Update Catalyst’s employee telephone listing and communicate to company as needed
• Organize storage room, supplies cabinets and packaging supplies
• Other office-related activities as needed and directed to ensure office and reception run efficiently
• Additional responsibilities as assigned

Education/Experience/Skills:

• High School graduate, Associate’s degree preferred, but not required
• Excellent written and verbal communication skills
• 2+ years of professional experience in an office environment, including use of business email
• Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint
• Prior experience in a fast-paced environment with ability to multi-task and prioritize.
• High attention to detail and deadlines
• Team oriented, self-motivated, and energetic
• Strong analytical and problem-solving skills
• Professionalism and ability to interact effectively with all levels of management and outside parties
• Ability to maintain confidentiality of data and information.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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