Front Desk Receptionist

Job Description

ABOUT JOB

We are seeking a dedicated and detail-oriented Front Desk Associate to join our team. As a Front Desk Associate, you will assist in various clinical and administrative tasks including assisting patients during the check in process, payment collection, data collection, check out process, and ensuring a smooth and efficient workflow within the office.

EDUCATION AND EXPERIENCE:

• HIGH SCHOOL DIPLOMA OR EQUIVALENT.
• TWO YEARS’ MINIMUM EXPERIENCE IN CUSTOMER SERVICE.

ESSENTIAL SKILLS AND ABILITIES:

• Excellent organizational skills with attention to detail to maintain accurate records.
• Ability to work collaboratively within a team while also being self-motivated.
• Strong reliability and a track record of punctuality.
• Proficiency with typing, Microsoft Office, and general computer skills.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Multitasking and time-management skills, with the ability to prioritize tasks
• Experience as a receptionist in an optometry office is a plus but not required.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Schedule and confirm appointments
• Perform clerical duties such as scanning, data entry, etc.
• Collects accurate demographics and insurance eligibility information.
• Registers new and established patients according to expected workflows.
• Captures and updates insurance information
• Completes enrollment and necessary forms for financial programs.
• Ensures forms and insurance cards/eligibility are scanned and indexed appropriately and timely.
• Ensure confidentiality and compliance with company policies regarding sensitive information.

SENSORY, MOTOR REQUIREMENTS:

• Extensive use of computers.
• Ability to hear and speak clearly.
• Free to move about offices, practice locations.
• Able to sit for extended periods of time.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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