Front Desk Receptionist

Job Description

ABOUT JOB

A Front Desk Representative is a professional who serves as the first point of contact for all customers of a business. In this role, you’ll greet visitors, answer phone calls, receive and distribute mail, and assist with maintaining office supplies. Your friendly demeanor, organizational skills, and customer-oriented approach will contribute to creating a positive first impression for our company.

Responsibilities:

• Keep the front desk tidy and presentable with all necessary materials (pens, forms, paper, etc.).
• Greet and welcome guests as they approach the front desk.
• Answer questions and address complaints promptly.
• Handle all incoming calls and redirect them or take messages.
• Receive letters, packages, etc., and distribute them accordingly.
• Prepare outgoing mail by drafting correspondence and securing parcels.
• Check, sort, and forward emails.Perform other duties as assigned (e.g., travel arrangements, schedules).

Requirements and Skills:

• Proven experience as a front desk representative, agent, or in a relevant position.
• Familiarity with office machines (e.g., fax, printer).
• Knowledge of office management and basic bookkeeping.
• Proficient in English (both oral and written).
• Excellent knowledge of MS Office (especially Excel and Word).
• Strong communication and people skills.
• Good organizational and multitasking abilities.
• Problem-solving skills.
• Customer service orientation.
• High school diploma; additional qualifications will be a plus.

If you’re ready to be the welcoming face of our company and contribute to a positive guest experience, we’d love to hear from you!

Job Type: Full-time

Pay: $26.00 – $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience:

• Customer service: 1 year (Preferred)

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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