Front Office Assistant

Job Description

ABOUT JOB

We are seeking a friendly, organized, and professional Front Office Assistant. This position is ideal for someone who enjoys working with patients, thrives in a fast-paced environment, and takes pride in providing outstanding customer service while supporting the daily operations of the office.

The Front Office Assistant serves as the first point of contact and plays a vital role in creating a positive patient experience.

Key ResponsibilitiesPatient Relations & Scheduling

· provide exceptional customer service.

· Answer incoming phone calls and respond to patient inquiries professionally and courteously.

· Schedule, confirm, and manage patient appointments.

Administrative Support

· Assist with filing, scanning, and organizing office documents.

· Support the doctor and office team with various administrative tasks.

Financial & Patient Account Support

· Collect patient payments and process transactions.

· Explain payment options and assist patients with billing-related questions.

· Support account follow-up and administrative financial tasks as needed.

Office Operations

· Help maintain a clean, organized, and professional front office environment.

· Monitor office supply inventory and notify management when supplies need replenishing.

· Assist with daily office procedures to ensure smooth operations.

Qualifications

· Previous experience in a front office, receptionist, customer service, or healthcare administrative role preferred.

· Strong verbal and written communication skills.

· Excellent organizational skills and attention to detail.

· Ability to multitask and work efficiently in a fast-paced environment.

· Proficiency with Microsoft Office, Google Workspace and practice software (Eclipse and/or ChiroTouch)

· Professional appearance and positive demeanor.

Desired Traits

· Friendly and patient-focused.

· Dependable and punctual.

· Detail-oriented and organized.

· Strong customer service skills.

· Team player with a positive attitude.

· Ability to learn quickly and adapt to changing priorities.

Compensation & Benefits

· Competitive hourly pay based on experience. ($26.00 – $29.00)

· Paid time off and holidays

· Hours Monday, Wednesday, Thursday and Friday 8:30am – 5:30pm 1 hour for lunch.

Pay: $26.00 – $29.00 per hour

Benefits:

• Paid time off

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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