Marketing Assistant

Job Description

ABOUT JOB

The Marketing Assistant supports Account Managers and Directors in delivering a high-quality client experience by upholding service standards and completing reactive and proactive client tasks promptly and professionally.

The main objective as a Marketing Assistant is to meet client and team needs with exceptional turnaround time to ensure we’re always providing the best experience possible.

What your success will look like

• Communicate with clients in professional manner via email/phone
• Resolve issues and problems, or complete tasks related to the client’s website, campaign or account
• Address basic client campaign and account questions
• Track all reactive client emails to ensure every client email is acknowledged before leaving for the day
• Experience in customer service, marketing, or account coordination
• Strong written communication and organization skills
• Ability to professionally correspond with both internal teams and clients

Who you are and what you bring

• Education
  • Bachelor’s degree in Marketing, Advertising, Business, Communications, or a related field—or equivalent practical experience.

• Experience
  • 0-1 year, including internships. Great for recent graduates or early-career professionals.

• Skills
  • Effective organizational and multitasking skills with the ability to manage multiple client and/or AM requests simultaneously.
  • Proficient critical thinking and problem-solving skills.
  • Strong written and verbal communication skills, with a client-first mindset. Ability to effectively communicate with sophisticated clientele.
  • Attention to detail and a problem-solving approach to task management.
  • Ability to work effectively in a fast-paced, team-oriented environment.
  • Demonstrated ability to correctly delegate tasks to the correct Support team.
  • Confidently utilize Scorpion technology to answer basic client campaign and account questions

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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