Office Administrator

Job Description

ABOUT JOB

We are looking for someone who can take ownership, solve problems, communicate professionally, and follow tasks through to completion without needing constant supervision.

Responsibilities

• Answer incoming calls and provide friendly, professional customer service
• Respond to customer emails and service requests
• Coordinate daily schedules with field technicians
• Communicate scheduling changes and service updates with customers
• Create estimates and invoices and assist with payment processing in QuickBooks
• Maintain accurate customer and service records
• Follow up on outstanding customer and service items
• Assist with basic bookkeeping and administrative functions
• Maintain organized digital records, spreadsheets, and company documentation
• Communicate effectively between customers, technicians, management, and ownership
• Identify problems, develop solutions, and take initiative to resolve issues
• Help ensure that customer requests and internal tasks do not fall through the cracks

Requirements

• QuickBooks experience is required
• Strong problem-solving capabilities are required
• Previous office administration or similar professional experience
• Excellent written and verbal communication skills
• Strong customer-service and phone communication skills
• Excellent organization and attention to detail
• Ability to prioritize multiple responsibilities in a fast-paced environment
• Strong computer skills and proficiency with common office software
• Ability to work independently and take ownership of responsibilities
• Dependable, punctual, and professional
• Positive attitude and willingness to work as part of a team

What We’re Looking For

Experience matters, but attitude, reliability, initiative, and problem-solving ability matter just as much to us.

We want someone who doesn’t simply identify a problem and pass it along. We are looking for someone who asks, “How can I solve this?”

The right person is organized, takes pride in their work, communicates well with customers and coworkers, and sees responsibilities through from beginning to end.

Compensation & Benefits

• $20–$25/hour, depending on experience
• Full-time, Monday–Friday position
• Health insurance
• Paid time off after one year of employment
• Consistent work schedule
• Training provided
• Opportunity for increased responsibility and advancement

Pay: $20.00 – $25.00 per hour

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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