Office Assistant

The Office Assistant provides general administrative duties, accounting, customer service, and program registration support for the education department. Areas of responsibility include: administration of all program registration details and database, answering and responding to all incoming calls and emails, maintaining correspondence between program staff and participants, and purchasing program supplies.

• Bachelor’s or AA Degree preferred.
• Experience in high level customer service required.
• Public speaking skills required.
• Experience in program registration and general accounting preferred.
• Excellent computer skills (Microsoft and Google applications).
• Ability to work in a fast-paced environment, self-starter and detail-oriented.
• Excellent oral, written, organizational skills.
• Experience composing written correspondence.
• Ability to handle multiple priorities in public and internal customer service.
• Ability to work a flexible work schedule that may include some weekends and evenings.

• Responsible for data entry, maintenance, updating and tracking all database systems in the department.
• Create detailed reports/rosters, and track information regarding program participants.
• Responsible for answering all incoming calls and emails regarding general information and program registration.
• Assist in marketing programs, including making outbound calls, mailing program information, and seeking new outlets for material distribution.
• Maintain and update all file systems.
• Work with administrative and accounting staff to ensure accuracy for all registrations.
• Serve as liaison with membership to track all members attending programs.
• Support department Program staff as needed.
• Coordinate and collaborate on projects and work assignments with the other office staff.
• Perform other duties as required.

$20.00 – $22.00 per hour

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