Office Assistant

Job Description

ABOUT JOB

Our company is currently hiring an Office Assistant . The Office Assistant acts as liaison between our customers and our laboratory personnel while maintaining other daily tasks and duties. Our ideal candidate is a positive, team-oriented “doer” with excellent organizational and communications skills. The ability to manage processes, work independently to meet time-bound goals, and be self-directed are key attributes. Knowing how to under promise and over-deliver, and ask for help when needed, would be welcomed approaches to the task at hand.

Responsibilities:

• Welcoming clients / guests into the office professionally.
• Answering phone calls and directing calls or taking messages.
• Filing, mail preparation, data entry, & proofreading.
• Managing the daily Admin-related tasks.
• Establishes and maintains long-term relationships with customers by functioning as the primary point of contact between client and lab personnel.
• Fields inquiries regarding new sample submissions and current sample status, performs outreach to clients to capture missing information or communicate challenges/manage expectations regarding timing.
• Handles client concerns regarding work and circumstances within and outside the lab’s control.
• Communicates pricing, including helping clients understand pricing rationale.
• Will complete other tasks and duties as assigned.

Requirements:

• High School Diploma or GED equivalent

– Ability to type 40 – 60 words per minute

• Good communication skills
• Ability to multitask in a fast-paced environment
• Excellent written and verbal communication skills are mandatory.
• Ability to work effectively alone or with co-workers to accomplish goals.
• Willing to work extended hours when necessary.

Benefits

• Company Sponsored Benefits:
• Medical
• Dental

– Short- and Long-Term Disability

• Life / AD&D
• Paid Time Off
• Company Contribution Benefits:
• Monthly HSA of $35.00

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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