Office Assistant

Job Description

ABOUT JOB

We are seeking an enthusiastic Office Assistant to manage our scheduling, handle customer communications, and assist with general administration. No prior window and door experience is required—we will teach you all the product basics, terminology, and operational workflows! If you are organized, comfortable on the phone, and quick to learn, we’d love to speak with you.

Key Responsibilities

• Scheduling & Dispatch: Coordinate installation, estimate, and service appointments for our field crews and sales reps.
• Customer Service: Answer incoming phone calls, respond to email inquiries, and keep clients updated on order statuses and schedule changes.
• Product & Process Learning: Learn the fundamentals of window and door types, measurement basics, and installation timelines to better assist customers.
• Administrative Support: Help maintain client records, assist with basic invoicing/billing inputs, and file project paperwork.
• Supply Coordination: Track incoming product orders from suppliers and notify the team when materials are ready for installation.

Qualifications & Skills

• High school diploma or equivalent.
• Strong organizational skills and attention to detail.
• Clear, professional communication skills (phone, email, and in person).
• Comfort using basic computer programs (Microsoft Office/Google Workspace; scheduling software experience is a plus).
• A proactive mindset and eager attitude toward learning a specialized trade.
• Ability to multitask in a fast-paced environment.

Pay: $18.00 – $20.00 per hour

Benefits:

• 401(k)
• Flexible schedule
• Paid time off

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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