Office Assistant/Receptionist

Job Description

ABOUT JOB

Our client  is looking for a warm, organized, and dependable Office Assistant / Receptionist to be the welcoming voice and face of our company. You’ll be the first point of contact for homeowners who reach out to us for a new roof, and you’ll play a key role in keeping our office running smoothly. This is a great fit for someone who genuinely enjoys helping people, stays calm and adaptive when priorities shift, and takes pride in a job done right.

What You’ll Do

• Answer incoming calls from homeowners with a friendly, helpful attitude, and make every caller feel taken care of from the first “hello.”
• Book and schedule appointments for homeowners who need a new roof or roof inspection, coordinating times that work for both the customer and our sales team.
• Pull and manage building permits for roofing projects, working with local jurisdictions to keep jobs moving and compliant.
• Manage the front desk and office flow, greeting anyone who comes in and keeping the space professional and welcoming.
• Support the team with day-to-day administrative tasks, follow-ups, and general office coordination as needs come up.
• Keep records organized, including customer information, appointment calendars, and permit documentation.

What We’re Looking For

• A happy, customer-friendly attitude — you like people and it shows.
• Adaptable and flexible — comfortable juggling calls, scheduling, permits, and whatever else the day brings without losing your cool.
• Strong organization and attention to detail.
• Clear, professional communication skills, both on the phone and in person.
• Reliable and self-motivated, with the ability to prioritize and follow through.
• Comfortable with basic computer and scheduling software (email, calendars, data entry).

Nice to Have

• Previous experience as a receptionist, office assistant, or in a customer service role.
• Familiarity with pulling permits or working with local building departments (Concord / Bay Area a plus).
• Experience in the roofing, construction, or home services industry.

Pay: From $60,000.00 per year

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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