Reception Coordinator

Job Description

JOB DETAILS

Our client is seeking a welcoming, organized, and service-oriented Reception Coordinator to serve as the primary point of contact The Reception Coordinator manages front desk operations, visitor access, communications, mail services, and administrative support functions that contribute to the smooth and efficient functioning of campus life.

The ideal candidate is an exceptional communicator who enjoys helping others, thrives in a fast-paced environment, and brings a positive, collaborative approach to their work. They are highly organized, detail-oriented, and capable of managing multiple responsibilities while maintaining professionalism, discretion, and strong customer service.

What You’ll Do

• Visitor Management & Primary Desk Operations
  • Serve as the primary receptionist and first point of contact for all campus visitors.
  • Direct visitors, phone calls, and inquiries to the appropriate departments and personnel.
  • Provide accurate information regarding school programs, directions, contact information, and campus resources.
  • Maintain employee and departmental directories and ensure inquiries are routed efficiently.
  • Coordinate front desk coverage during absences to ensure continuous reception support.
• Communication & Mail Services
  • Manage incoming and outgoing mail, packages, deliveries, and correspondence.
  • Operate and support the school’s telecommunications systems.
  • Maintain internal phone extension and contact lists in collaboration with the technology department.
  • Manage phone messages, front door notifications, and communication processes during breaks and school closures.
  • Ensure timely and accurate distribution of communications and deliveries.
• Event & Administrative Support
  • Provide logistical and administrative support for school-wide meetings, celebrations, and special events.
  • Assist with event coordination, catering arrangements, hospitality needs, and related logistics.
  • Support campus operations through general clerical and administrative responsibilities.
  • Collaborate with colleagues across departments to ensure efficient and responsive front office operations.

Who You Are

• Welcoming & Service-Oriented: You enjoy helping others and create positive experiences for students, families, visitors, and colleagues.
• Highly Organized: You can effectively manage competing priorities, maintain attention to detail, and keep operations running smoothly.
• Professional Communicator: You communicate clearly, courteously, and confidently in person, by phone, and in writing.
• Adaptable & Resourceful: You remain calm under pressure, respond thoughtfully to changing priorities, and solve problems proactively.
• Collaborative Team Member: You work effectively with colleagues across departments and contribute positively to a supportive school culture.
• Growth-Oriented: You embrace feedback, approach challenges with a learning mindset, and continuously seek opportunities for improvement.

Qualifications

• High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
• Previous administrative support, reception, customer service, or office management experience required; experience in an educational or nonprofit setting preferred.
• Strong organizational, multitasking, and time-management skills.
• Excellent interpersonal, written, and verbal communication skills.
• Demonstrated ability to maintain confidentiality and exercise sound judgment.
• Proficiency with Google Workspace and Microsoft Office.
• Ability to work independently while also collaborating effectively with colleagues.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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