Receptionist

Job Description

ABOUT JOB

We are currently seeking a friendly, reliable and professional Receptionist

What you will do:

• Respond to and provide assistance with members’ feedback and concerns in a timely and professional manner, escalating to management as needed.
• Handle account inquiries and payments.
• Manage all membership accounts and communications, maintaining detailed records.
• Fulfill front desk administrative duties.
• Assist with special projects, events, and promotions.
• Complete internal development courses through a learning management platform.
• Maintain positive customer and client experience by providing the highest quality of service.

What we are looking for:

• Ability to skillfully network, engage and interact with all clients, guests and members in a high-volume facility.
• Strong customer service, organizational skills, writing skills, and attention to detail.
• Competence with basic computer skills, Microsoft Suite (Word, Excel, Outlook), and web applications.

Health and financial:

• Medical plan choices with Health Reimbursement Account (HRA) and Health Savings Account (HSA) options
• Dental and Vision coverage plans
• 401(k) Retirement & Savings Plan
• Life Insurance (team member, spouse and dependents)
• Short and Long Term Disability Plans
• Transportation and Parking Plans
• Paid parental leave

Well-being:

• Paid time off
• Wellness rewards program
• Free memberships to various fitness facilities and wellness subscriptions
• 24/7 health and wellness support through the Employee Assistance program
• Entertainment and consumer discounts
• Inclusion and Belonging Council

Growth and development:

• Free professional development courses through internal learning management systems
• Discounted certifications through industry leading agencies
• Free continuing education courses and credits
• Employee Referral Reward program
• Please note, some of the benefits listed above are only available to team members who work full time hours.

 The hourly rate for this position ranges from $19 to $22.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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