Receptionist/Customer Service Rep

Job Description

ABOUT JOB

We are seeking a positive and professional full-time Administrative Assistant to join our team . Everything Senior Insurance is an independent insurance agency primarily serving seniors with their Medicare health insurance needs. This role is essential for maintaining efficient office operations and providing exceptional customer service. The ideal candidate will possess strong organizational skills, excellent communication skills, exceptional phone etiquette and the ability to complete tasks efficiently in a fast-paced environment.

Duties

• Greet clients and provide a positive first impression of the organization.
• Manage incoming calls, emails and text messages.
• Provide customer service support by assisting clients with questions regarding their insurance coverage and claim issues.
• Perform administrative tasks such as scheduling appointments, emailing clients, scanning and others.
• Maintain organization with our clients files using our CRM.
• Utilize Google Suite for creating documents, spreadsheets, and more.
• Various other tasks as needed.

Qualifications

• Experience in an administrative or receptionist role is preferred.
• Strong organizational skills with the ability to prioritize tasks effectively.
• Excellent phone etiquette and customer service skills are essential.
• Strong computer skills
• Proficient in Google Suite applications (Docs, Sheets, etc.)
• Ability to work independently as well as part of a team in a dynamic setting.

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

• Paid time off

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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