Remote Client Success Coordinator

Job Description

ABOUT JOB

Location: Remote
Schedule: Full-Time, Monday–Friday, aligned to standard business hours in the Pacific Time zone (8:00 AM – 5:00 PM PT)
Compensation: $20–$25 per hour, depending on experience

Required Qualifications

• Excellent written and verbal English communication skills with strong customer service abilities.
• Strong organizational skills and ability to manage multiple projects, follow-ups, and deadlines simultaneously.
• High attention to detail and accuracy, particularly when handling sensitive client information and documents.
• Ability to work independently and proactively without requiring constant supervision.
• Strong problem-solving and critical-thinking skills in a fast-moving environment.
• Comfortable communicating with clients professionally and confidently, including handling frustrated or confused clients calmly and effectively.
• Strong computer and technology skills, including experience working across multiple platforms and systems.
• Availability to work full-time during Pacific Time business hours (approximately 8:00 AM – 5:00 PM PT, Monday-Friday).

Preferred Experience

• Experience in client-facing administrative, operations, or coordination roles.
• Experience in accounting, tax, legal, financial services, or other professional service environments.
• Familiarity with CRMs, workflow systems, Google Workspace, and client portal platforms.
• Experience with onboarding processes, document collection, or project coordination.
• Experience supporting high-volume client communication environments.

Job Type: Full-time

Pay: $20.00 – $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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