Remote PT Administrative Assistant

Job Description

ABOUT JOB

The Part-Time Administrative Assistant serves as a primary point of contact for general inquiries and provides responsive, reliable administrative support across company’s daily operations. This fully-remote role supports communications, scheduling, recordkeeping, membership administration, and customer service functions

Primary Responsibilities:

1. Answer the main phone line and administrative emails, responding professionally and routing calls appropriately.

2. Process and route  help desk tickets in a timely and accurate manner.

3. Support online meetings, including scheduling, communication, preparation, starting, hosting, and basic troubleshooting.

4. Assist with membership administration, including processing new, renewed, and canceled memberships.

5. Send welcome communications to new member

6. Maintain member and organizational data as directed, including contact management

and record updates.

7. Data entry

8. Schedule organization-wide meetings, events, and internal staff gatherings.

9. Assist with special projects and administrative tasks as assigned.

10. Attend online staff meetings and contribute to a collaborative remote work environment when schedule permits.

11. Provide general administrative and clerical support

Required Qualifications:

1. High school diploma or equivalent.

2. Strong customer service and interpersonal skills, including professional written and verbal

communication.

3. Proficiency with Microsoft Office Suite (Outlook, Word, Excel), calendar management, and

virtual meeting platforms.

4. Ability to learn new software systems and organizational processes quickly.

5. Effective organizational skills with the ability to prioritize tasks, manage competing

deadlines, and support multiple staff members.

6. High attention to detail and accuracy in recordkeeping and data entry.

7. Ability to work independently and collaboratively

8. Reliable and fast home internet connection.

Desired Qualifications:

1. Previous administrative, customer service, or office support experience.

2. Experience using office software, databases, or helpdesk/ticketing systems.

Core Competencies:

1. Responsiveness & Reliability: Demonstrates consistent follow-through and timely communication..

2. Technical Adaptability: Learns new systems quickly and adapts to evolving organizational tools.

3. Confidentiality: Handles sensitive information with discretion and care.

Working Conditions:

1. Fully remote work environment.

2. Must maintain a professional remote work environment suitable for phone and video

communication.

3. Must be available during agreed-upon core hours.

4. Part-time schedule up to 19 hours per week, with occasional flexibility required to support

meetings or organizational needs.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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