Job Overview
Date Posted
July 14, 2026
Expiration date
October 14, 2026
Job Description
ABOUT JOB
We are looking for a skilled Senior Executive Administrative Assistant who is capable of managing the account and client relationship. You will be responsible for running remote back office support seamlessly and efficiently to ensure client satisfaction.To succeed in this role, you must be self-motivated, self-disciplined, and demonstrate a level of expertise that qualifies you to be a trusted advisor to our clients.
EXPECTATIONS
Demonstrate an exceptional work ethic and a positive attitude in all interactions
Ensure all communication reflects the company’s values and level of professionalism
Embrace company values, standards, and contribute to a thriving company culture
Take Ownership of Client Satisfaction
Lead and manage client accounts and interactions
Understand and anticipate client needs while also communicating progress and updates
Address challenges and problem solve without compromising quality of service
Demonstrate a commitment to excellence in high-quality work and attention to detail
Awareness of and adherence to engagement hours, and opportunities or needs to adjust hours for service
Operational Responsibilities:
Provide high-quality administrative support to clients, and occasionally collaborate with fellow VaVa team members as an opportunity for growth and to increase level of service
Effectively manage tasks, projects, and deadlines to always meet client expectations
Maintain open communication with the client
Provide the utmost care with keeping sensitive and confidential information private and secure at all times
RESPONSIBILITIES
Maintain an empty inbox, automate email processes, and integrate program tools
Manage complex calendars, coordinate schedules, and ensure seamless communication
Assume a leadership role within the organization and provide direction to the team
Oversee project members, timelines, and goals, and allocate resources effectively
Plan for long-term success by aligning business objectives with project goals
Demonstrate flexibility and adaptability by adjusting to changing needs and priorities
Ability to address complex issues and diffuse crisis situations with clear decision making
Gather, analyze, and provide information that can be used to make strategic decisions
Demonstrate expertise and in depth understanding of company operations and budgets
Serve as a trusted liaison between senior-level executives and external stakeholders
Well-versed in advance office, scheduling, database, and industry-specific software
Handle other administrative support tasks as requested
GENERAL QUALIFICATIONS
At least 5 years of the demonstrated experience outlined above
At least 5 years of experience working full-time in a virtual role
Available at least 20 hours per week to support high-touch (daily), deliverable-focused clients.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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