Job Overview
Date Posted
July 22, 2026
Expiration date
October 22, 2026
Job Description
ABOUT JOB
Our client is seeking a highly organised and proactive Senior Virtual Assistant to join our team.
This is a
Full-Time , remote position for a dedicated professional who will provide high-level administrative and operational support, ensuring the smooth and efficient running of our daily business activities. The successful candidate will be a cornerstone of our operations, enabling our technical team to deliver outstanding service to our clients.
Responsibilities
Manage and coordinate complex schedules, appointments, and calendars for our team of field technicians, optimising routes and workloads.
Serve as the primary point of contact for clients, handling enquiries by phone and email with exceptional professionalism and efficiency.
Process service requests, accurately update customer information in our CRM system, and meticulously maintain client records.
Assist with billing, invoicing, and the preparation of detailed quotes and business reports.
Liaise with suppliers and technicians to coordinate parts, ensure timely dispatch, and facilitate the successful completion of jobs.
Proactively identify and implement improvements to our administrative processes to increase efficiency and enhance the client experience.
Provide comprehensive and confidential administrative support to senior management as required.
Qualifications
Proven experience as a Senior Virtual Assistant, Executive Assistant, or Office Manager, preferably within a trade or service-based industry.
Exceptional organisational and time-management skills, with a demonstrated ability to manage multiple priorities effectively in a fast-paced environment.
Excellent written and verbal communication skills, with a keen eye for detail and accuracy.
High proficiency in Microsoft Office Suite, Google Workspace, and experience using CRM and scheduling software.
A proactive, self-starting attitude, with the ability to work independently with minimal supervision.
Strong problem-solving skills and the ability to handle confidential information with the utmost discretion.
A commitment to providing outstanding customer service.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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