Sr. Associate, Operations

Principal Duties and Responsibilities (Essential Functions)
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Assists in responding promptly to requests for support by coordinating with departments and teams to resolve operational issues and ensure compliance with policies and regulations.
• Prepares and files personnel documents, subcontract management documents, travel documents, and other standard documents and saves relevant files to Operations SharePoint files.
• Assists operations and project teams with talent management, recruitment, onboarding, and staff engagement.
• Follows up on assignment deadlines generated and managed by the leadership team and operations team for strategic initiatives and projects.
• Coordinates internal and external meetings, drafts agendas, and prepares background materials, and provides administrative support for senior leadership.

Prepares correspondence for HQ Operations team, senior leadership, and HQ teams.

• Supports financial management through providing inputs into monthly budget forecasting and related tasks.
• Supports contractual and financial closeout activities, including sending invoices and required backup documentation.
• Assists with archiving and audit preparation.
• Performs other duties as required.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements below represent the knowledge, skills, and/or abilities required.

• Bachelor’s degree or equivalent work experience
• Minimum 2 years of relevant administrative or professional work experience, project management experience preferred
• Strong administrative skills, word processing abilities, knowledge of MS Office applications, and attention to detail, ability to manage multiple competing priorities at once, excellent customer service skills.
• Experience with data entry, filing, cataloguing, retrieving, and preserving records preferred
• Communicates clearly and concisely in verbal and/or written communications; strong cross-culture communication and sensitivity skills
• Ability to work independently and as part of a team
• Demonstrated resourcefulness in problem solving and initiative to learn new skills
• Previous GHSC-PSM experience preferred.